Freqently Asked Questions
How do I view the tutorials?
Once you have subscribed, you will have full access to all video content on the site and all videos released during the period of your subscription. Sonic Academy provides a high quality, web-based video player that streams each tutorial through your browser.
What forms of payment do you accept?
We accept MasterCard, Visa, Visa Electron, Maestro, Solo and PayPal.
Are your services secure?
Yes, all our payments are powered by Braintree Payments. Your payments and details are both secure.
Am I locked into a contract?
No. You may cancel your subscription at any time with no penalty or extra fees. Once cancelled, your subscription will stay active up until the next payment would have been due. NB Once payment has been made, we are unable to issue a refund so if you wish to cancel your subscription, please ensure you do so before your next billing date.
How do I cancel my subscription?
You can cancel your subscription at any time from your account page.
Will you pass my details to any 3rd parties for marketing or advertising purposes?
No. We are 100% committed to protecting your details and privacy and will never pass them onto a 3rd party.
I have more questions before I sign-up
That's no problem, we are here to help. Just email customerservice@sonicacademy.com and we'll get back to you.